Mill Creek Animal Clinic is a fully equipped veterinary facility with a small practice personal approach.
Mill Creek Animal Clinic12944 South LaGrange Road,<br />Palos Park, IL 60464
We will begin allowing clients to accompany their pets into the hospital beginning June 14. We have been holding off until Dr. Conrad’s maternity leave (we’ve made it this far, we don’t feel like risking exposure this late in the game is worth it). If, by some chance, Dr. Conrad delivers early, we will move the date up accordingly.
The return to “normal” will be a work in progress, but here are the highlights. We will continue to ask that you email pertinent information about your visit the day before. Watch for emails from us requesting this information. We will continue to have you check in via phone and wait in your car until we have an exam room ready for you. We will text you when we are ready for you to come in.
Face masks will be optional, recommended for those who have not been vaccinated. The majority of our staff will likely not be wearing masks. We will minimize the time of techs and doctors in the exam rooms whenever we can. Doctors will do exams in the treatment area of the clinic, then return the patient to you there. The Doctor will then come in to go over findings with you in person, making every attempt to limit the time to 10 minutes or less.
You will be checked out in the exam room (stored credit cards preferred). In the event you need to be in the reception area, please maintain social distancing.
PATIENCE AND KINDNESS are required. We will be adapting as we go. While we know we have all become experts on how everyone else should do things during Covid, we promise you that we are trying to achieve the most efficient and safe visit for you that we can. RUDE BEHAVIOR WILL NOT BE ACCEPTABLE AND YOU WILL BE ASKED TO SEEK CARE ELSEWHERE.
These are unprecedented times. Emergency clinics have closed their doors because they are overwhelmed with patients who are being turned away from their normal veterinarian. We have worked very hard to try to fit everyone in…please respect the people who are trying to help you.