Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"Mill Creek is the vet clinic we selected to try out after moving to Palos Park. Our experiences with our dogs have been nothing but wonderful. The staff has always been lovely, kind, and definitely show they care about your fur babies. Since establishing care with them, we've had to visit more often than other pet owners due to ongoing allergies, etc. Unfortunately, February through beginning of April has been a horrible couple months for us as we lost both our hounds within a short period of time. From the urgent vet trips, to the final vet trips where we had to say goodbye, we were given so much support and love by the staff from phone calls during after hours by the vets, to fitting us in at random and inconvenient times, to condolence cards and words of comfort when we had to say our goodbyes for each dog. I cannot thank Dr. Carlson enough for her big heart through the hardest times of my life. She showed my babies compassion and gave her entire expertise to care for them until there was nothing left. I would trust her with any of my fur babies over again. She went through it all with us and provided a shoulder to cry on when I couldn't take the pressure myself. Thank you Mill Creek for your love and support, and thank you Dr Carlson for everything."
Julie B.
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