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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

"Well, here I am again, this time regarding Bear's sister Bella. Yet AGAIN the wonderful physicians and staff took the utmost care of her. Surgery this time needed for Bella. Dr. Carlson performed the surgery and stayed after hours to supervise her post-surgical until she was ready to come home that night. Dr. Conrad handled her post-surgical observation the next day. Both kept me apprised every step of the way. I also heard through the grapevine that Dr. Carlson called on her day off to check on Bella. There is nothing more you can ask of this group. You are all the best and know how much I trust and love you ALL!!!I cannot thank you enough for your excellent veterinary skills and TLC you have shown our cats for the past 20 years! What you did for Bear, AGAIN was over and above what anyone could ask for. This is the SECOND time he needed emergency surgery and Dr. Whittle came in on his day off. Again, Dr. Whittle and this time, Dr. Conrad were just so amazing I cannot say enough about them! Thank you for caring so much & for taking the utmost care of my fur baby."

sharon M.